About Us

Competence and professionalism
Competence is achieved by continuing development and training of staff. This includes industry accreditations and qualifications. Professionalism is achieved through the respect we have for both our candidates and clients.

Quality
Quality matters to us and we go a long way to ensure the standard of our service to both candidates and clients is of the utmost quality. All of our businesses are ISO Approved, and Resource Group is an accredited Investor in People Company. In addition, we hold a number of national country interim licences and operate compliant payrolls across Europe which are subject to frequent external and regulatory auditing. All of our consultants are accredited REC associates. Each consultant has to take part in the REC qualifications process as part of their professional development.

Innovation
We are constantly striving to improve our service offerings and to remain a driving force for our customers, enabling them to concentrate on their objectives.

Commitment
We work hard to establish and maintain long-term relationships with our candidates and clients. This means we take the time to really understand both sides' needs and requirements to achieve a perfect match. We take ownership of the task at hand and strive to deliver on our promises.

Flexibility
We go the extra mile to help our candidates find the perfect role and our clients to welcome the best person for the job. We are committed to meeting deadlines and putting the right people in place quickly to deliver on time. We work for you, the best way we can.

Partnership
We enjoy working closely in partnership with our customers on a consultative basis. This means that we freely make our market knowledge available to assist the customer to make smarter and more informed decisions, ensuring they achieve their objectives. We work to fully understand their needs and business requirements and are on hand to support them quickly and easily when they need the extra help.

 

 

 

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Client testimonials

"Resource Group has supported our changing business needs providing sound advice and innovative solutions. Resource Group continues to meet and exceed our expectations and are a pleasure to work with." TAG Aviation

"We have worked with Resource Group for the last couple of years, and have always found the service to be excellent. We look forward to continuing our collaboration." PrivatAir

"We have been working together with Contractair for more than 5 years now. During this time they provided qualified cockpit and cabin crews for our fleet of ATR42 and ATR72 turboprop aircraft. We are highly pleased with the quality of service. The Contractair team is extremely professional and our requests are answered quickly. The collaboration with Contractair has definitely improved our flexibility which is without a doubt one of the most important criteria in times of strong competition. We would recommend their services without hesitation." Claudia Heinemann, Head of Accounting, Avanti Air

"Swiftair has been working with Contractair since the year 1998 and has grown into an extension of our HR department in terms of recruitment and management of crews and mechanics. Contractair has proved to be a valuable partner and has demonstrated its expertise in resourcing crews for some of Swiftair's projects in the most difficult environments, amongst which are West, Central and East Africa, Middle East and Asia. One example to stand out would be our contract for the United Nations, operating passenger aircraft based in Central Africa under various UN Missions. Swiftair has learned from its past experiences that a percentage of the crews are best outsourced to Cia's like Contractair, in order to have the flexibility to tailor our workforce in line with the projects that arise in various parts of the world or to fine tune if so required in line with the economic cycles. In this respect, management at Contractair have always been found to be extremely flexible and professional to address those needs of Swiftair in an ever more globalised airline business." Frank De Witte, Finance Director/CFO, Swift Air

"I would like to express MiniLiner’s and my personal appreciation for the great help you and your company have provided us in supporting our operations. Mostly we have appreciated the great attention you give to find crews that suite the specific needs of the airlines." Cmdr Bruno Bertocchi, Flight Operations Post Holder, Miniliner

"We have worked with Contractair since 2004 and they have worked with us at every step of the way to ensure that we receive the highest calibre of candidates (some of which are now with us as permanent employees). They have met all our requests for our ever changing deadlines; displaying quick reactions and great flexibility." Ginny Hambly, HR Manager, DHL UK

"We found Contractair and their staff very professional and quick to react. To this date we still retain some of the pilots that Contractair introduced to us. I would highly recommend Contractair, for their reliability and hard work. The pilots supplied to us were highly professional and we never experienced any difficulties in dealing with them." K Menon, General Manager Jet Airways

"It was a long but nice journey to Chengdu. I was picked up in the airport and escorted to the hotel by Frank a very nice and helpful person. Yesterday we received our schedule for this week and we are starting tonight with a SIM check. Generally I have to say that people here are great, very friendly and helpful." Captain Jurij Gololobov

"Resource group has been supporting Fastjet since the commencement of our operations with critical flight crew services. As a supplier they have shown a true understanding of the needs of our business as well as demonstrating flexibility, integrity and commitment. I would have no hesitation in recommending them to any operator requiring interim crew supply or crew related payroll services." Captain Harun Cordan, Head of Operational Standards, Fastjet PLC.

"I am Captain for a world leading business jet company specified in aircraft management, FBO handling, charter service and all sorts of fields related to that. Our dedicated manager was of great help when it came down to terms of contracts and terms and conditions in general as well as the individual needs for different crew members, companies, different ways of payment as well as the ongoing help when question or problems will arise on the horizon. Resource Group is the perfect partner for us and me as a professional in this worldwide team of aviation specialists and their service and knowledge is second-to-none. Let me say thank you and I express my sincere regards to them. I will strongly recommend them for any aviation related matters that any company may have." Captain Christoph Thalhammer, TAG Aviation UK Ltd.

"Hongkong Jet is very happy with the on-going support received from Resource group. Their responsiveness, attention to detail and commitment to supporting our business to the highest standards is something other companies in their industry should aim for. I have no hesitation in recommending their services to another operator looking for a crewing partner." Neil Gibson, Chief Operating Officer, Hongkong Jet

Selected Clients

TAG aviation.jpg fastjet_Mascot_Dark Grey_RGB.jpg PrivatAir logo HongKong Jet logo EC Air.jpg Volotea.jpg
easyjet.jpg Hainan airlines.jpg Ethiopian_logo.jpg Swiftair.jpg Xiamen airline.jpg China Southern.jpg
Sichuan airlines.jpg Juneyao Air.jpg Agean.jpg TAG aviation.jpg fastjet_Mascot_Dark Grey_RGB.jpg PrivatAir logo
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Contractair Ltd trading as Resource Group. Reg Office: Teme House | Whittington Road | Worcester | WR5 2RY | England
Registered in England. Reg No: 03308306 VAT Registration Number: GB 927 5461 05
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